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Why Are My Credits Missing After Payment?

Learn why your Voices AI credits may be missing after purchase and how to fix delays or contact support.

Updated over a week ago

Credits may appear with a short delay after purchase due to connection or store synchronization issues.

If your credits do not appear after payment, try the following:

  1. Check your internet connection: Make sure you are connected to a stable network.

  2. Restart the app: Close and reopen the app to refresh your account.

  3. Contact support: If the issue persists, reach out with your order confirmation screenshot:

πŸ’‘ In most cases, credits appear within a few minutes after purchase.

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