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Why Are My Credits Not Showing After Changing Devices?

Learn how to restore your Voices AI credits after changing devices.

Updated over a week ago

If you changed your device and your credits are missing, it is usually because you are not logged into the same account used for the purchase.

To restore access to your credits:

  1. Log in using the same account (Apple, Google, or X) that you used when you bought the credits or subscription.

  2. Open the app’s Manage Subscription and try the Restore Purchases button.

Still Can’t See Your Credits?

If your credits still don’t appear, contact our support team with your purchase details:

Don’t worry — support will help you find your purchases and restore your credits.

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