If you notice a charge you don’t recognize, it usually means a subscription or in-app purchase was processed through your device’s store (Apple App Store or Google Play).
How to Check Your Charges
Check your subscriptions
Open the App Store (iOS) or Google Play Store (Android).
Go to Subscriptions or Payments & subscriptions.
Look for any active or past Voices AI subscriptions or purchases.
Review purchase receipts
Check your email for receipts from Apple or Google.
Match the date and amount with the charge you see on your account.
If You Still Don’t Recognize the Charge
If you’ve checked and still don’t recognize the payment, contact support with your receipt or screenshot:
Email: [email protected]
In-app: Use the Chat with Support button
Our team will review the charge and help resolve the issue.
Important Note
Unexpected charges often occur due to automatic subscription renewal. You can manage or cancel renewals in your App Store or Google Play subscription settings.