If you notice a charge that you don’t recognize, it usually means a subscription or in‑app purchase was processed through your device's store (Apple App Store or Google Play).
How to Check Your Charges
Check your subscriptions:
Open the App Store (iOS) or Google Play Store (Android).
Go to Subscriptions or Payments & subscriptions.
See if a Voices AI subscription or purchase appears.
Review purchase receipts:
Look for your order confirmation email from Apple or Google.
Match the date and amount to the unexpected charge.
If You Still Don’t Recognize the Charge
If you have confirmed you did not make the purchase, contact support with your order receipt or screenshot:
Email: [email protected]
In‑app: Use the Chat with Support button
Support will review the charge and help resolve the issue.
💡 Unexpected charges often happen when a subscription renews automatically — check your subscription settings to manage renewals.